help.cs.rutgers.edu

Information on computer services for faculty, staff and students in computer science:

• Rutgers Computer Science web page. General information about the department, courses, etc
• Computer Science computing services documentation
• University IT information
• Creating University computer accounts (NetIds)
• Creating Computer Science computer accounts

For personal help, send email to help@cs.rutgers.edu. We will respond within 48 hours. For urgent problems we almost always respond faster, at least during normal business hours.

During the current Corona crisis, telephone is not a good way to reach us. Please use help@cs.rutgers.edu.

LCSR Ticket System

This is the LCSR ticket system. Logins use CAS:

• Customers
• Staff
• Staff - kerberos

Customers: If you login here, you will be able to see the status of tickets submitted by email, but only if the mail was sent from your "Official Rutgers Email Address", as defined in University data. You can change that at http://netid.rutgers.edu, in "Manage Email Addresses."