help.cs.rutgers.edu

Information on computer services for faculty, staff and students in computer science:

• Rutgers Computer Science web page. General information about the department, courses, etc
• Computer Science computing services documentation
• University IT information
• Creating University computer accounts (NetIds)
• Creating Computer Science computer accounts

For personal help, send email to help@cs.rutgers.edu. We will respond within 48 hours. For urgent problems we almost always respond faster, at least during normal business hours.

LCSR Ticket System

Important Notes:

As of Feb 2026, we are now using the OIT Help System. Email your questions to help@cs.rutgers.edu

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DO NOT USE -- for reference and internal use only!

No new tickets will be processed here!

This is the LCSR ticket system. Logins use CAS:

• Customers
• Staff
• Staff - kerberos

Customers: If you login here, you will be able to see the status of tickets submitted by email, but only if the mail was sent from your "Official Rutgers Email Address", as defined in University data. You can change that at http://netid.rutgers.edu, in "Manage Email Addresses."